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Before you reach out

A next step that fits you.

Support can begin with information. You can learn about a provider before deciding whether to contact it.

Start with what you want to know

You might be looking for someone to listen, information about local services, or an explanation of a provider’s process. You can begin with a question rather than a full account of what happened.

Our directory includes crisis support, counseling and treatment directories, civil legal aid, shelter and practical assistance, and digital safety information. It covers the U.S. with Texas resources highlighted. Each listing explains its scope.

Questions you can ask a provider

What information do you need before we talk? What are the limits of confidentiality? Do you keep records of the conversation? Could you have to make a report?

You can also ask about eligibility, cost, language support, accessibility accommodations, waiting times and whether a referral is required. Asking a question does not guarantee that a particular service is available.

What a hotline conversation may offer

The National Domestic Violence Hotline explains its live advocate services and contact process on its website. Reading that page can help you decide whether its service fits what you need.

Read what to expect when contacting The Hotline (opens in a new tab)

Choose a way to browse or contact that works for you

Phone calls, texts and website visits can leave records. A quick-exit button does not remove those records. Consider the privacy information for the method you plan to use.

If monitoring is a concern, specialist technology safety guidance can help you weigh choices before making changes.

Understand this website’s privacy limits

Make room for practical needs

A provider’s location, opening hours, language options and accessibility can affect whether its service works for you. You can ask about those details before sharing identifying information.

If you are helping someone else, ask whether they want you to look up those details with them. Let them decide what they want you to know.

If an option does not fit

A single listing is not the whole range of available support. You can ask an established provider about other local options. Until She’s Safe cannot promise a referral, placement, response time or outcome.

This website is not an emergency response service. If there is immediate danger, consider contacting local emergency services if it is safe to do so.